Return policy
Cancellation
We accept order cancellation before the product is shipped or
produced. If the order is cancelled you will get full refund. We cannot
cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a
return within 30 days after the receipt of the product. To be eligible
for a return, your item must be unused and in the same condition that
you received it. It must also be in the original packaging. To complete
your return, we require a receipt or proof of purchase. Please do not
send your purchase back to the manufacturer. Customers will only be
charged once at most for shipping costs (this includes returns); No
restocking fee to be charged to the consumers for the return of a
product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a
notification of receipt. We will also notify you of the approval or
rejection of your refund. If you are approved, then your refund will be
processed, and a credit will automatically be applied to your credit
card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account
again. Then contact your credit card company, it may take some time
before your refund is officially posted. Next contact your bank. There
is often some processing time before a refund is posted. If you’ve done
all of this and you still have not received your refund, please contact
us at https://claracamera.myshopify.com/policies/contact-information
Please contact our Customer service at to get the return address.
